Frequently Asked Questions
The updates that are made post-purchase, how much they cost?
We keep improving our apps from time to time. All the updates are absolutely free of cost, the clients are provided with the revised and updated source code.
What kind of support is provided post-purchase?
There is a whole comprehensive support policy in place from Envato. We provide support where some genuine bug or error is reported by the clients. Apart from that, just minor queries are addressed that do not involve detailed development matters.
Do I need to manage the admin panels of the web and app separately?
This app is actually a plugin that is installed on your WordPress website. The admin panel for both becomes combined and every change made through this affects both the app and web at the same time.
What kind of businesses could be managed through this app?
This app is designed in such a manner that any business irrespective of its size and nature could be run through this. Still, it is ideally perfect for businesses like retail, electronics, restaurant, etc.
Can a common computer user install and customize the app?
Well, we have made every effort possible to make it user-friendly. Despite all of this, we advise that only those having reasonably sufficient experience in development should buy the app and install it. For those having no background in development, we provide paid virtual installation and customization services.
How can i translate admin panel into other language?
Use the following steps to change the admin panel’s language to your desire one.
Go to resources\lang\ copy and paste en folder rename this folder to your desired language.e.g: (ar) for arabic got to this directory open labels.php
Translate values of key into your (ar) language
Go to config folder open app.php find bellow piece of code
‘locale’ => ‘en’,
‘fallback_locale’ => ‘en’,
Replace with this Piece of code
‘locale’ => ‘ar’,
‘fallback_locale’ => ‘ar’,
Installation and Customization
This app is so simple and easy to use that all with even very minor know-how of development can install and customize it. Despite this, we provide paid virtual installation and customization services to the businesses and entrepreneurs that know nothing or less about development. For installation and deployment of the app on Apple and Play store, we charge $300 lump sum and do the job in a stipulated time frame.
As far as the customization is concerned, we charge $30/Hour. When a client wishes to assign any customization task, our technical team first analyzes the job nature and complexity level, then we give a generic estimation of hours that are needed for a certain change or customization. All the payments are acquired prior to the initiation of the job.